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Profile Nudge Issues

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This topic contains 6 replies, has 3 voices, and was last updated by  kbeaulieu 2 years, 3 months ago.

  • Author
    Posts
  • #1913

    kbeaulieu
    Participant

    Looking for some help on another problem I’m having. I love the idea of incorporating a nudge for folks to complete their profiles. However, whenever I enter something into the field and click “Update Now,” the page refreshes (assuming it’s posting data from a form) but doesn’t update the profile (and asks me to update the same field in my profile again)…

    Any thoughts on this or anyone encountering a similar problem?

  • #1916

    Luke Oatham
    Keymaster

    Hello! Some updates for this are coming in v4.2.2.1

  • #1917

    will
    Participant

    I get a security warning when trying to update details using the profile nudge. I’m hosting on a window server any ideas?

  • #1919

    Luke Oatham
    Keymaster

    Will, are you seeing “Security check – can’t check your identity.” ?

    Do you have any caching turned on? I wonder if the form HTML is not being refreshed. If you look at the source code of the page you’ll find hidden entries like:

    <input type="hidden" name="_wpnonce" value="676d3c6c33" />
    <input type="hidden" name="userid" value="2" />
    <input type="hidden" name="type" value="add-bio" />

    Maybe try noting the value of the _wpnonce entry and then compare on either a different browser or again in half an hour. The value should be different.

  • #1920

    will
    Participant

    Hey Luke,

    No I get ‘Security check – there is something wrong’ error

    It only seems to happen on a windows based web server.

  • #1921

    Luke Oatham
    Keymaster

    Okay, try the new plugin in v4.2.2.3

  • #1923

    kbeaulieu
    Participant

    Just came to post that the updated plugin is working perfectly for me! Thanks Luke.

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