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How do I? 500 – Internal Server Error.

Home Forums GovIntranetters How do I? 500 – Internal Server Error.

This topic contains 5 replies, has 3 voices, and was last updated by  Luke Oatham 2 years, 8 months ago.

  • Author
  • #2272

    Duncan Giel


    First off thanks Luke for creating such a great theme and plugins! This is exactly what I was looking for.
    I’ve followed all the instructions and watched the setup video but am having an error when trying to view the How do I? page and content that I’ve created for that page. When I click on any link I get the following error “500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.”

    Has anyone else got this error message? Or have a work around?

  • #2273

    Tom Andrew

    Hi Duncan,

    This happened to me when setting it up. I think it was I didn’t have the “slug” correct. Do check back to find the “How do I page” in “Pages”. Is the slug written as how-do-i ? If not change that. The other possibility is check you have enabled the How do I section and selected the page template in the “Settings” menu in wordpress admin.


  • #2281

    Duncan Giel

    Thanks Tom, I tried both of those things but still get the same error. If I go into WP Options>modules> then unchecked having tasks and guides enabled I don’t get the error and can see the categories I’ve created. However when I click on the content within those categories it doesn’t show the full article that I have written. Any other ideas on how to fix it? Is there possibly a plug in that I’m missing that relates to the how do I pages?

  • #2285

    Luke Oatham

    Hi Duncan

    After switching on Tasks and guides in Options->Modules – try going to Settings->Permalinks and saving a few times.

    Am I right in thinking that it’s when you click a category that you get the error? This would suggest that the category.php file is missing/corrupt or that your server has a problem with the rewrite rules?

    Can you preview a task okay?

  • #2289

    Duncan Giel

    Hi Luke,

    It’s before i get into the How do i page that I get the error. From the home page I click on How do I then I get the 500 error.

    When I disable the Tasks and Guides in Options>Modules then I can can see the category’s when I click on How do I but then when I click on the individual Tasks it doesn’t show the full thing/error’s out.

  • #2303

    Luke Oatham

    It might be a problem with your server rewrite rules.

    There are several How do I templates that you can try – do any of them work?

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