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500 Error when theme active

This topic has 2 replies, 2 voices, and was last updated 4 years, 4 months ago by remkingston.

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- 28 Jan 2016 at 12:18 #2105
  remkingston
  Participant
  Our install has recently updated its plugins and would only return a 500 error when accessing. After turning everything off and switching the theme from GovIntranet, everything works. Has anyone experienced this recently? What was your fix?
  
  How can I diagnose what has caused this on my install?
  - This topic was modified 4 years, 5 months ago by remkingston.
- 28 Jan 2016 at 19:41 #2107
  
  Luke Oatham
  Keymaster
  
  What is the last version that works for you? I’m getting intermittent 500 errors on a new server caused by timeout errors, pages work when refreshed.
- 16 Feb 2016 at 22:20 #2120
  
  remkingston
  Participant
  
  We uploaded the latest version of the theme and it all started working again a couple of hours later. Problem solved Luke. Thank you!
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