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500 Error when theme active

Home Forums GovIntranetters 500 Error when theme active

This topic contains 2 replies, has 2 voices, and was last updated by  remkingston 1 year, 4 months ago.

  • Author
    Posts
  • #2105

    remkingston
    Participant

    Our install has recently updated its plugins and would only return a 500 error when accessing. After turning everything off and switching the theme from GovIntranet, everything works. Has anyone experienced this recently? What was your fix?

    How can I diagnose what has caused this on my install?

    • This topic was modified 1 year, 4 months ago by  remkingston.
  • #2107

    Luke Oatham
    Keymaster

    What is the last version that works for you? I’m getting intermittent 500 errors on a new server caused by timeout errors, pages work when refreshed.

  • #2120

    remkingston
    Participant

    We uploaded the latest version of the theme and it all started working again a couple of hours later. Problem solved Luke. Thank you!

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