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500 Error when theme active

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    • 28 Jan 2016 at 12:18 #2105
      remkingston
      Participant

      Our install has recently updated its plugins and would only return a 500 error when accessing. After turning everything off and switching the theme from GovIntranet, everything works. Has anyone experienced this recently? What was your fix?

      How can I diagnose what has caused this on my install?

      • This topic was modified 7 years, 4 months ago by remkingston.
    • 28 Jan 2016 at 19:41 #2107
      Luke Oatham
      Keymaster

      What is the last version that works for you? I’m getting intermittent 500 errors on a new server caused by timeout errors, pages work when refreshed.

    • 16 Feb 2016 at 22:20 #2120
      remkingston
      Participant

      We uploaded the latest version of the theme and it all started working again a couple of hours later. Problem solved Luke. Thank you!

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