Reply To: HT Top Tags\Hot Topics

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Hi Luke,

I wondered if you could help a little. We do have an alert in GA, namely “bad default URL”, our URL is which is not accessible from the internet only internal. Our GA data is all complete and the widget after a manual refresh pulls the correct data to the intranet but once the cache time is expired is when the issue starts happening.

Is GA stating bad default URL because GA cant directly access our intranet and could this be the cause of the issue? The weird part is before the changes to hot topics with authentication it worked flawlessly and also Most Active works fine now and never shows these issue this is also connecting to GA, why would the issue not affect both widgets using ga?

Any advice would be great.