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Vacancies back to draft

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    • 6 Sep 2017 at 12:00 #3199
      eleonora
      Participant

      Hello Luke,

      I am having an issue with the Vacancies. Few minutes after the publication they go back to draft automatically. It never happened before. I just updated the theme to version 4.35.6.5 but the issue is still there. I cannot see any field to set the expire date or similar so i cannot work out what it is triggering the draft status.

      Many thanks for your help

      Ele

    • 7 Sep 2017 at 13:05 #3200
      Luke Oatham
      Keymaster

      There’s a background process that runs every 5 minutes to clean up expiring news, news updates, events and vacancies. The closing date and time is used to check vacancies. In theory, any published vacancies with a closing date in the past will be set to draft.

      What version did you update from?

      • 12 Sep 2017 at 09:01 #3202
        eleonora
        Participant

        Hello Luke,

        thanks for the late reply I updated from the latest version before. The theme was up to date.

        Exactly every 5 minutes it turns them back to draft but this doesn’t happen with the news for example.

        Many Thanks for your help

        Ele

    • 12 Sep 2017 at 09:02 #3203
      eleonora
      Participant

      *I meant “thanks and sorry for the late reply” 🙂

    • 19 Sep 2017 at 09:49 #3214
      eleonora
      Participant

      Hi again Luke,

      I just updated to version 4.35.7 but the issue is still there.
      Any help is greatly appreciated.

      thanks

      Ele

    • 19 Sep 2017 at 10:37 #3215
      Luke Oatham
      Keymaster

      A few questions:

      Are you entering a closing time?
      In settings, general, is the timezone set okay?
      Is this happening for new vacancies?
      Have you tried a test with news updates for example, to see if you get the same issue with a post that auto-expires in the future?

      • 19 Sep 2017 at 12:26 #3216
        eleonora
        Participant

        Hi,

        Are you entering a closing time? No, but I just tried to enter a closing date and it solves the issue. The problem is that we don’t want to show the closing date.

        In settings, general, is the timezone set okay? Yes, ok.

        Is this happening for new vacancies? It is happening with all vacancies new and old.

        Have you tried a test with news updates for example, to see if you get the same issue with a post that auto-expires in the future? No issue with the News updates. They work perfectly.

        In the past you could enter a vacancy without closing date and was keeping it on until you manually remove it.
        It would be great if I could have that option back, because we do not use closing dates for vacancies.

        Many Thanks

        Ele

    • 21 Sep 2017 at 09:18 #3230
      eleonora
      Participant

      Hello Luke,

      any news regarding this?

      thanks

      Ele

    • 21 Sep 2017 at 13:56 #3232
      Luke Oatham
      Keymaster

      One more thing to try!

      Can you go to Options, Modules, Events – check if the option to change past events to draft is on or off?

    • 21 Sep 2017 at 14:49 #3233
      eleonora
      Participant

      The event module was off (I am not using it) I turned it on with the above option off but unfortunately vacancies go back to draft after few minutes unless there is an expiring date set.

    • 22 Sep 2017 at 11:43 #3234
      Luke Oatham
      Keymaster

      I’ll make a change to the background job to check for blank dates. Should be available next week.

    • 22 Sep 2017 at 12:18 #3235
      eleonora
      Participant

      That’s great, thanks!

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